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Quality Management                                                     



Quality Management System

Is a modern management philosophy imposed itself during the nineties of the twentieth century to become the lifestyle of industrial and economic organizations and the methodology of competition to stay in the market, this style has achieved great success for organizations that have acted, where he became the pursuit of customer satisfaction and continuous improvement in performance and work as a team in order to achieve this renewed goal is the main feature of the administrative work in the current era in profitability and service companies alike. Since the founding of Al Fao General Engineering Company, one of the formations of ministry of construction and housing is seeking to apply the regulations and standards to be a title for each their production so the company chose to adopt a quality management according to international requirements for the purpose of obtaining a global certificate for the application of this system, which gives the company international recognition, as well as the continued development of the company made a target by reviewing the processes and find opportunities to improve performance. Since the establishment of the Division of quality control in the Fao Company in 2004, the company plan its work in the system and application after supported by cadres with experience in the field of quality management and the provision of supplies needed to complete its tasks. In spite of all the difficulties that accompanied the application of quality management system as required patience and hard work for several years, but it is now much stronger than in the past where the company management and coordination with the division of quality management to develop a plan and working methodology for the application of quality management system in accordance with international requirements of the standard ( ISO 9001: 2008) was determined timetable for the rehabilitation of sections and the cadres of the company in stages so as not to confuse the work and provide the resources for this purpose.


The success of the application of quality management in the company's system requirements

1. Support of the senior management to Quality Management System.

2. Create work climate and organizational culture for all employees

3. Focus primarily on the customer.

4. The continuous measurement of the performance of the work.

5. Merging Quality system with strategic planning for the company.

6. Continuing education and training for all employees, including senior leadership.

7. Effective management of human resources.

8. Continuous quality improvement.

9. Involve all employees' efforts to improve performance as an integrated teamwork.

10. Establish an accurate information system for quality management for company.


The benefits derived from the application of a quality management system in the company

1. Achieve the highest efficiency in performance and best quality in production and service delivery to achieve the customer's requirements and achieve high profitability of the company.

2. Control and document all activities and procedures undertaken by the company.

3. Ease of diagnosis of weaknesses in performance and thus easily overcome.

4. Ease of diagnosis loyal employees' work, and therefore treatment either by charging or by training.

5. Optimal use of available resources including the time.

6. Increase the possibility of developing the relevant activities and add new activities and have a plan for the future properly, leading to the expansion of its business and thereby increase profits.

7. Achieve tight documentation system of all documents transmitters system and therefore can easily refer to any document

8. Achieve a respectable reputation at home and abroad that a company implements all modern specifications and regulations in managing its business.

9. Create a statistical system to obtain the appropriate information on the status of the facility and make the appropriate decisions for improving performance.

10. Reduce waste of resources and production costs under specific methodology to adjust all processes.






Al-Fao general engineering company have obtained a certificate of (ISO 9001:2008)





Al-Fao general engineering company obtained certificate of (ISO 9001:2008) from VEXIL Company No. (Q96414493) on 5/9/2016 in the application of quality management System as follows:

1 – Design and implementation of construction projects:

a- Housing complexes.

b- General building.

c- Infrastructure (water, sewerage, roads and bridges).

d- Industrial units in the field of oil and electricity.


2 – Manufacture / processing and supply of:

a- Ready mixed concrete

b- Doors and windows of aluminum and iron.

c- Caravans.

d- Electrical switchboards.

e- Sections and door of woods.







Development of quality management system in the company

The issue of the implementation of quality systems and standards is currently one of the most important topics focused on companies and institutions because of its importance in the competition between companies and gain a solid reputation development of the work of companies and keep pace with the rapid development in all areas of life. There is administrative wisdom says (who does not progress obsolete) That progress is a life norm and not easy to achieve that requires patience and the need to involve the staff in the improvement programs and encourage the teams to provide practical and realistic proposals to improve the performance and quality of the processes and thus reduce the resistance to change until the culture of quality is a natural practice leading to continuous improvement of performance in the processes.

Since its inception, Al-Fao General Engineering Company has endeavored to implement all local and international specifications and regulations in its production operations. The company has chosen to adopt the quality management system according to the (ISO 9001) standard. which resulted in obtaining the international certificate of quality in accordance with the standard (ISO 9001: 2008) in 2016 and then switch to apply the new standard according to (ISO 9001: 2015) with the end of 2018, and it will not be the end but we wish to develop a future plan towards the application of new standards in the field of safety and health systems.








                  Integrated Management Systems (IMS)



What is an Integrated Management System (IMS)

Integrated Management Systems (IMS) is the integration of several international standards, with operation and standards of the enterprise in to one intelligent system, which has three specifications:






1- Standard Specification for Quality Management System (ISO9001:2015) known as (QMS): It is a management method, which fulfill the development of the performance of institutions and take care of the production process from its inception up to the beneficiary, with achieving satisfaction for both parties (the institution and the beneficiary).


2 - Standard Specification for Environmental Management System (ISO14001:2015) known as (EMS): It is a flexible management way that helps organizations to understand, evaluate and improve the environmental aspects of their activities, for example, products and operations through an integrated framework in order to achieve effective management of current and future environmental risks and impacts.


3 - Standard Specification for Occupational Health and Safety Management System (ISO 45001:2018) known as (OH&S): It is the science that is concerned with maintaining human safety and health by providing safe work environments free from the causes of accidents, injuries or occupational diseases, or in other words it is a set of procedures, rules and regulations within a legislative framework aimed to preserving human beings from the risks of injury and preserving property from danger of damage and loss.



Comparison of ISO9001-14001-45001

There are ten common elements in (ISO:9001), (ISO:14001) and (ISO: 45001) with minor differences in the sub-clauses which are:


1) scope                                                                                          Comparison of ISO9001-14001-45001

2) Standard references

3) Terms and definitions

4) Organization context

5) Leadership

6) Planning

7) Support

8) Operation

9) Performance appraisal

10) Optimization





Granting a certificate of conformity for the integrated management system

The company (infinity), which is an accredited grantor of the accreditation body (EGAC), one of the accreditation bodies registered in (IAF) has been contracted for the purpose of the procedures for granting the company a certificate of conformity for the integrated management system (IMS), which includes the application of specifications


1) ISO9001:2015        Quality Management System

2) ISO14001:2015      Environmental Management System

3) ISO45001:2018      Occupational Health and Safety Management System


Conformity certificates were granted to the company on 11/8/2022, as shown in the attached certificates. It includes the field of project implementation and general contracting, as well as the production and processing of soft concrete from the company's central mixers.



ALL ISO 2022






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